What Does A Virtual Assistant Do

There are no specified tasks you might think a virtual assistant do. Various tasks mostly vary among the employers and skill sets virtual assistants have. Every employer asks for a different type of service and every virtual assistant provide different type of services.

Before moving on to what does a virtual assistant do, let’s take a look at; 

What is A Virtual Assistant?

A virtual Assistant is a person that provides remote administrative and technical support services to businesses or business owners.

VA provides services from a remote location. Virtual assistants all tasks can be carried out online, from any location with a good internet connection.

A virtual assistant is highly demanded by online businesses, entrepreneurs, and professionals who need assistance. But, they want to hire a full-time employee or staff.

Thus, it gives an advantage to employers by eliminating hiring costs, and other fixed costs, more flexibility, and much more. While the VA enjoys independence, flexibility, and working from the comfort of their home.

Virtual assistants’ jobs vary a little bit from each other, but there are some general elements. Some VAs provide assistance in minor works, like scheduling calendars, responding to emails, or collecting and compiling information before meetings.

However, other performs high-end works that are more technical. Like finding leads and business opportunities, scheduling and managing social media posts and email marketing, bookkeeping, and much more.

Virtual assistants’ jobs are in high demand thanks to high-speed internet, document sharing, and the cheapest connectivity and communication modes.

What Does A Virtual Assistant Do

There are a lot of virtual assistant skills that are in demand by businesses and business owners. But, your skill set will define what type of service you will provide to them. Some of the common tasks virtual assistants do are;

  • Receive, monitor, organize, and respond to emails
  • Receive, direct, and making phone calls
  • Transcribe various documents
  • Perform customer support service
  • Prepare different statements
  • Prepare various reports and presentations
  • Organizing various files and documents
  • Data entry
  • Optimizing and managing time, schedule, and calendar
  • Organizing travel details and arrangements
  • Sales lead generation
  • Book-keeping, billing, and other accounting activities
  • Email marketing
  • Managing social media platforms and profile of the client
  • Writing, generating, and maintaining records
  • Conducting online research and compiling data
  • Provide IT support service
  • Conducting market analysis and generating reports
  • Responding to customer queries
  • Conducting product or service research
  • Look for new business strategies

What Services Does A Virtual Assistant Provide

There are a number of services a VA provides;

1. Social Media Management

Many businesses need social media presence nowadays. But many of them don’t know how to create content, share, and engage the audience. If you like to manage social media platforms like Facebook, Twitter, Pinterest, and Instagram, then this niche is good for you.

Virtual assistants for social media management are in high demand and will remain in high demand. Because now it is a basic need for a business to survive in the market. If you have got skills to manage it, then this is perfect for you.

2. Run an e-commerce store

Small and medium-sized businesses find it difficult to run an e-commerce store. Business owners have several things to manage. That’s why they outsource a virtual assistant to manage and run their e-commerce store.

In this regard, you can help businesses in managing customer service, tracking orders, managing inventory, maintaining websites, and much more.

3. General admin tasks

If you got office experience in the job, then starting as a VA in general admin will be easy for you. Many businesses need administrative support like managing their time, calendar, schedules, booking appointments, managing files, data entry, and much more.

4. Content creation

If you like to create and edit videos and images, you can help businesses in their content creation phase. But, it is a very time-consuming job to do. Similarly, most businesses don’t have time to manage all the things which is why they outsource these types of tasks. 

You can help businesses by writing blogs, creating graphics, sourcing photos, creating videos, editing pictures, and much more.

5. Finance & accounting services

If you have got any experience in book-keeping and accounting services, this niche might be perfect for you to serve. You can provide your services in bookkeeping, invoicing, processing payments, payroll management, and much more.

How Much Does A Virtual Assistant Make?

According to Indeed, a virtual assistant makes $20.49 per hour in the United States. But it is majorly dependent on what type of service they provide, experience, skill level, certifications, industry, and clients.

A basic job like data entry can charge from $8-$12 per hour. Virtual assistants for advanced jobs like customer service, email management, website management, and more on Upwork, charge $15-$20 per hour. While experts charge $30-$35 per hour.

The Bottom Line

The question is there anything that a virtual assistant cannot do, from managing emails to managing files and others. Businesses now need more and more virtual assistants to be more productive, grow their business, and cut their unnecessary costs.

What Does A Virtual Assistant Do FAQ

1. What are some duties of a virtual assistant?

Some of the common tasks virtual assistants do are;

  • Receive, monitor, organize, and respond to emails
  • Receive, direct, and making phone calls
  • Transcribe various documents
  • Perform customer support service
  • Prepare different statements
  • Prepare various reports and presentations
  • Organizing various files and documents
  • Data entry
  • Optimizing and managing time, schedule, and calendar
  • Organizing travel details and arrangements
  • Sales lead generation
  • Book-keeping, billing, and other accounting activities
  • Email marketing
  • Managing social media platforms and profile of the client
  • Writing, generating, and maintaining records
  • Conducting online research and compiling data
  • Provide IT support service
  • Conducting market analysis and generating reports
  • Responding to customer queries
  • Conducting product or service research
  • Look for new business strategies

2. What skills does a virtual assistant need?

Virtual assistant basic requirements are;

  • High school qualification degree or any equivalent degree
  • Verbal and written communication skills
  • Computer competence
  • IT skills
  • Time management skills

3. How do I start working as a virtual assistant?

How to become a virtual assistant with no experience in eight steps;

  • Take training courses
  • Select your service
  • Decide prices to charge
  • Acquire any required equipment
  • Create your professional profile and online presence on various platforms
  • Start applying for VA jobs
  • Build your network
  • Build positive relationships

4. How much does a virtual assistant make?

According to Indeed, a virtual assistant makes $20.49 per hour in the United States. But it is majorly dependent on what type of service they provide, experience, skill level, certifications, industry, and clients.

A basic job like data entry can charge from $8-$12 per hour. Virtual assistants for advanced jobs like customer service, email management, website management, and more on Upwork, charge $15-$20 per hour. While experts charge $30-$35 per hour.

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